Returns and Exchanges Policy

At ADRIAN KSA, we strive for your complete satisfaction with every fashion piece; however, if you are not entirely happy with your purchase, you may return it within 14 days of delivery. All items must be in their original, unworn condition with tags still attached to qualify for a full refund or exchange.

1

Initiate Your Request

Log in to your ADRIAN KSA account, visit the 'My Orders' section, and select the items you wish to return to receive a return authorization number.

2

Prepare the Package

Place the items in their original packaging along with the invoice, ensuring the parcel is securely sealed for transit.

3

Schedule a Pickup

Our courier partner will contact you within 48 hours to collect the package from your doorstep at your preferred time.

4

Receive Your Refund

Once our quality control team inspects and approves the returned items, your refund will be processed back to your original payment method within 7 to 10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing